Terms & conditions

Terms & conditions



While every effort has been made to ensure that the information on this website is correct and up to date, the advice given on this website is of a general nature only and BCO sàrl makes no claims or warranties as to its accuracy, or usefulness. Use of linked sites is at the user’s risk.


BCO sàrl collects personal related data and identifiable information such as name, address, telephone number, e-mail address or other information only when it is asked for and voluntarily submitted to us on this site. We may use the information to process your orders, respond to your requests, improve our level of service and the content of our web site; provide you with tips, helpful information, product news and updates; send you samples of products; notify you of new BCO sàrl products and services; seek your views on our products and services and for our own internal purposes.

Please note that by submitting personal related data and identifiable information you are, unless you have otherwise indicated, consenting to such information being processed for the above listed purposes. Further, you agree that BCO sàrl shall have the unrestricted right to use and store on its internal systems, whether in or outside the EU, any such information provided by you. In this context please note that your information may cross national borders during processing.

This website and the database that will hold any information submitted by you are hosted by BCO sàrl in accordance with instructions issued by BCO sàrl and this Privacy Policy. By submitting personal information you are consenting to your personal information being processed in the Luxembourg. If you have any queries regarding this, please contact BCO sàrl on the address given below.

Under relevant data protection legislation (the Data Protection Act 1998 in the UK) you are entitled to obtain from BCO sàrl (the Data Controller for the purposes of the data protection legislation) a printout of the data held concerning you and to have any inaccuracies in this data rectified.


BCO sàrl also collects non-personally identifiable information in aggregate form to track data such as the total number of visits to our web sites, the number of visitors to each page of our web sites, and the domain names of our visitors’ internet service providers. We use this information, which remains in aggregate form, to understand how our visitors use our web sites so that we may improve them and the services we offer. We may also share this information with other BCO sàrl companies. NO PERSONALLY IDENTIFIABLE INFORMATION IS DISCLOSED IN THIS PROCESS.


An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your Internet service provider or through your organisation’s local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.

BCO sàrl may collect IP addresses for the purposes of systems administration and to audit the use of our site. We do not ordinarily link a user’s IP address to personally identifiable information of that user, which means each user’s session will be logged, but the user remains anonymous to us. However, we may use IP addresses to identify users of our site when we feel it is necessary to enforce compliance with the site’s terms of use, or to protect our service, site or other users.


BCO sàrl web sites provide links to other BCO sàrl and third party web sites as a service to our users. The privacy policy described here does not apply to those sites. Please ensure you check the legal and privacy policy sections of any site you link to.


BCO sàrl may place a “cookie” in your computer’s browser. Cookies are small text files which provide us with information about how often someone visits our site, and what they do during those visits. Cookies do not themselves contain any personally identifiable information but if you provide such information to us, for example by registering with us, it may be linked to the data stored in the cookie.


BCO sàrl operates secure data networks protected by industry standard firewall and password protection. BCO sàrl has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control.

Except as outlined below, only authorized employees have access to the information you provide us. Further, we impose strict rules on BCO sàrl employees who have access either to the databases that store user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration to data will not occur, we make every effort to prevent such unfortunate occurrences.


BCO sàrl will not sell or rent personally identifiable information to any third party for any purpose.

In certain special cases, we may disclose your personally identifiable information in the following circumstances:

  • Sometimes carefully selected third parties are used to provide BCO sàrl with support services in connection with its web sites and such parties may, from time to time, have access to your information to enable them to provide those services to BCO sàrl. Please rest assured that all companies providing such support services are required by BCO sàrl to meet the same high standards of data protection;
  • When we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with BCO sàrl’s rights, property or operations, other users of this site, or anyone else who could be harmed by such activities; or
  • When we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.


By submitting personal and/or BCO sàrl related data you agree to be bound by our privacy policy and agree that BCO sàrl may, in its sole discretion, disclose information about you in the circumstances and to the extent set out in this policy.


You can request a copy of the information we hold concerning you or revoke your consent to our using your information for yhe above listed purposes at any time by contacting us at +352 26 30 02 05.


Any changes to this privacy policy will be communicated promptly on this page.


This site terms of use shall be governed by and constructed in accordance with the laws of Luxembourg, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to this site terms of use shall be filed only in state court located in Luxembourg, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of this site terms of use.